Strengthening Leadership Skills
Vicky and Sebastian from our artecom team recently took part in the seminar “Team Leadership: Encouraging Collaboration – Increasing Performance” offered by the Haufe Academy.
The seminar focused on how to effectively bring together diverse personalities within a team, reduce friction, and fully leverage synergy potential.
Particular attention was paid to the development of communicative, personal and social skills – the central building blocks for successful team leadership.
Using concrete, real-world examples, both were able to reflect on their leadership role and take away new inspiration for daily collaboration.
Successful Training: Strengthening De-escalation and Conflict Resolution Skills
In an increasingly dynamic work environment, it is essential to act not only with technical expertise but also with interpersonal competence. Our recent training days were therefore dedicated to expanding our skills in this area. Under the expert guidance of Chaska Stern, we focused intensively on the topic of “De-escalation and Intervention Techniques for Conflicts in Public Settings.”
We gained a lot from the course: for instance, we learned how to identify conflicts early and resolve them professionally and confidently. The training strengthened both our ability to handle event guests and our team cohesion. It enables us to respond to conflict situations with even greater confidence and professionalism and reinforces our commitment to always appearing secure and competent.